The Mercedes Clinic is outstanding! The mechanical work is right on and priced fairly. The customer service is amazing. I am always made to feel like a valued customer. Grant, the service manager, is the best I've seen. My loaner car was ready for me upon arrival, he called to give me diagnostics and cost, he explained all service clearly and gave me options along with his experienced recommendations. And.. they washed my car! They have been servicing my car for about 6 years and they have never let me down.