This is a good, thorough shop with qualified mechanics. Megan is knowledgeable and helpful with describing what is needed. Also, I appreciate that they have a loaner car available for use as I have had major repairs needed on this used E350. When they said only a MB certified part was going to cost over $5k with labor, I literally cried. They wouldn't research for anything after market outside of their suppliers. So, I felt stuck and agreed to the repair. On major repair #2, I had the work done elsewhere by uncertified mechanics. MB Clinic catalogued all that was missed and although I saved a couple hundred dollars, I spent time between both shops. I appreciate their work, but I'll need a 2nd job to afford them if they find more issues.