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1

I went in for a B service. I got a call and they said oh a bunch of stuff is wrong so you need to fix it and it will be $2100. I agreed and I paid for it which was fine. What I don’t like is every time I’ve been there I (coincidentally) get a prehistoric loaner car. I thought that’s all they had the first time. Then I saw the other loaner cars that were sitting there. They’ve given me a 1999 ML with seat covers and they tell me don’t press on the brake when you take the key out or it won’t come out. Meanwhile there’s a newer C Class’s loaner cars just sitting there. Never going back. I know the older white lady that was dropping her car off at the same time didn’t get a ‘99 ML with seat covers. I’ll just go to the dealership again next time.

Thank you for your feedback, Spencer. We apologize for any disappointment regarding the loaner car provided during your visit. We strive to accommodate all customers equally and will strive to improve this aspect of our service. We value your business and hope to have an opportunity to provide you with a better experience in the future.

- MBClinic Inc
5

Excellent customer service and quality of work.

Thank you for your kind words, Zarko! We are thrilled to hear that you had an excellent experience with our customer service and quality of work. Your satisfaction is our top priority, and we look forward to providing you with the same level of service in the future.

- MBClinic Inc
5

Fantastic customer service! I have been working with Megan for 20 years. At MB Clinic, she and the team are excellent at communicating and appropriately advising what should be taken care of as well as costs to be thinking about for future. There is no upsell on service, it’s an on-going relationship that I count on.

Thank you so much for the amazing review, Laurel! We're thrilled to hear that placed your trust with Megan for the past 20 years. It's great to know that our team at MB Clinic consistently provides clear communication and honest advice. We appreciate you counting on us for your vehicle's needs and look forward to continuing our ongoing partnership!

- MBClinic Inc
5

Always great service at MB clinic.

We're thrilled to read your fantastic review, Corbett! Nothing makes us happier than knowing our customers are happy with our service. Please know that we're always here to provide you with top-notch care whenever you need it. Thank you for choosing MB Clinic!

- MBClinic Inc
5

Always professional. I really trust them with my car.

Thank you for taking the time to leave us such a wonderful review, Mr. Sutherland! We are thrilled to hear that you consistently have a positive experience with us and that you trust us with your car. Our team is committed to providing professional and reliable service to all our customers. We look forward to serving you again in the future!

- MBClinic Inc
5

Very professional

Thank you for the 5-star review, S Marcum! We are delighted to hear that you found our service very professional. Providing top-quality service is our priority, and we are pleased that our efforts have met your expectations. If you have any further feedback or need assistance, please don't hesitate to reach out.

- MBClinic Inc
5

Very good customer service. They explained everything to me in terms I can understand and were very transparent with what needed to be done. This is my second time here and I'm pleased with service received. Thank you!

Thank you Monique Danielle for trusting us again! We are glad that you had a positive experience with us and found our customer service helpful and transparent. We aim to make our customers feel comfortable and well-informed, so it's great to hear that we met your expectations. We appreciate your continued support and look forward to serving you in the future!

- MBClinic Inc
5

I brought my car in for an alignment and they were able to get it completed before the time they promised it. The personnel that work here are the very personable and care about the cars that come in. Thank you.

Thank you for the 5-star review, Pedro! We're glad to hear that our team provided excellent service and completed your car's alignment ahead of schedule. We take pride in delivering quality work and ensuring customer satisfaction. If you have any more car maintenance needs, don't hesitate to reach out.

- MBClinic Inc
5

Thank you for your 5-star feedback, Moeez! We are thrilled to know that you had a wonderful experience with us. If there is anything else we can assist you with, please don't hesitate to reach out. We value your continued support!

- MBClinic Inc
5

Thank you, Shannon, for awarding us 5 stars! We're thrilled to hear that you had a positive experience with your 2018 Mercedes-Benz GLE43 AMG. If you have any questions or need further assistance, please don't hesitate to reach out. We value your business!

- MBClinic Inc