Denver Mercedes Repair

Great people to work with. Work done efficiently and quickly.

Was very disappointed after taking my car into MB Clinic. I expected much better service after reading the positive reviews associated with this business. I felt ripped off on pricing after speaking with someone prior to scheduling an appointment, the loaner car given had extremely high miles and was nothing similar to the car I was getting service on. When asking a simple question to the advisor he was very defensive on pricing when I was simply just curious since I heard different on the phone call prior. I was told my car would be done in the afternoon for pick up but didn't hear until I decided to text that day at 4pm. He responded that my car was done at 5pm but then it would be after hours pick up. It takes me longer than 30 min to get there due to traffic so I simply asked if the keys would be in the lock box but apparently the lock box was full so then my car would sit unlocked for me to pick up. It was all just a really terrible experience for paying a high amount of money for. I will be taking my car to a dealership next time as it was the same price and I would have probably been treated better.

Service was great!!

Great customer service, Connor was very professional and kind. Explained everything in detail about how service maintenance work for Mercedes. They did a great job and got my car back to me quickly. I received a list of things to work on and prioritize by criticality and it was explained to me which was great. I did not feel pressured to them done right away as other places do. There prices are a bit higher than the dealership but worth it for the additional services that would have cost more paying for them separately. I will be back for all my service needs.

Excellent

Just like you expect a mercedes experience. Respectful, competent and efficient

Diagnosed the problem and repaired in less than a day. It was a tricky one involving the drive by wire system.